Restaurant loyalty programs are created to retain the best customers by rewarding them. They have been used for centuries and there are many successful cases in the restaurant industry.
But as everything in this world, loyalty programs have evolved. Nowadays you still can find the traditional punch cards that in many cases still work very well, but besides that you have other more complex with points, tiers, community, charged, games, and many others.
In this week video I go through what are restaurant loyalty programs, how they should be used, and give you two ideas and apps that you can utilize to create one for your restaurant.