How to Exceed Customer Expectations in Restaurants

On this week’s lesson, how to exceed customer expectations in restaurants, I explain why it is the most important thing in restaurant marketing and give you a few tips that you can use to exceed your customers’ expectations.

As you know it costs us more money to acquire a new customer than to make an existing to come back, and on this video I focus on how to exceed customer expectations in restaurants, so that in a near future you won’t need to spend a dollar acquiring new ones, as you already have a solid list of loyal customers that recommend your restaurant to others.